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Qualifications / Experience: <br />Why choose Cathylon Enterprises, Inc., dba HB Staffing to provide Temporary Staffing Services for the City of <br />Santa Ana? <br />1) HB Staffing is a full Service Staffing Organization_ Founded in 2000; primary service area, Orange County, <br />California. We are a 100% Woman -owned Small Business. The <br />founder and president of our company, Cathy Volpe, Is local, active, CA and MWD CERTIFIED <br />involved and ... therefore accountable. • SBA CERTIFIED. WBENC—Woman-Owned Cert. <br />2) We have filled over 10,000 Jobs since 2000, the large majority of • WOSS/EDWOSB <br />which are in Orange County, California. We know the market, utilize the customary social media and web - <br />based job search portals (ZipRecruiter, Linkedln, Indeed, etc) — and utilize deep recruiting connections with <br />the local colleges and universities, as .well as adult schools and job developers, resulting in recruiting and <br />placing the best local candidates quickly. <br />We currently supply general administrative, executive/senior administrative, accounting, financial <br />administrative and legal secretary support to the COUNTY OF ORANGE, CITY OF ANAHEIM, CITY OF <br />HUNTINGTON BEACH, CITY OF SANTA ANA, SAN DIEGO COUNTY, CITY OF MURRIETA, and many Orange. <br />County commercial businesses- As well, we provide staff to the US government under GSA Schedule 736 1 <br />Temporary & Administrative Professional Staffing (TAPS) in various states. <br />This past performance provides HB Staffing with the professional -level know-how needed to faithfully assist the <br />CITY OF SANTA ANA with its temporary administrative staffing requirements. We believe that we understand <br />'public organizational requirements' including invoicing, contract management and reporting protocols, <br />candidate quality, skill levels needed, timeline requirements, and cultural fit requirements. <br />3) Proven exceptional Customer Satisfaction based on Dun & Bradstreet Past Performance Evaluations - 9S% <br />and 96% - Dun & Bradstreet (D&B), conducts an independent audit, of customer references and calculates a <br />rating based upon a statistical analysis of various performance data and survey responses. Our most recent <br />internally sponsored customer satisfaction (2016) survey showed that our customers regard our services "Ver <br />Good to Excellent".. Open Ratings <br />We feature an exceptional Workers Compensation record (two slight injuries since 2000), and <br />A 'best practices' staffing culture born of the president's staffing Industry management, recruiting; and <br />customer service training/consulting leadership, (since 1996). <br />4) Our Public Agency Staffing Services (PASS) division specializes in supporting government agencies .to <br />achieve their public -based mission through delivering the required capable and quality staff; leveraging clear <br />communications; by understanding and serving the goals of each agency, department, and section; and <br />matching the skills, time lines and cultural needs of each agency. <br />HB Staffing has demonstrated exceptional performance in the placement of the best qualified and available <br />people in the mission -critical positions we are privileged to fill. <br />Ciry of Santa And RFP NO 18009 n.-:;.., CothyJon Enterprises, Inc., dba. Hasm%finq $ <br />Cd m. l-0c:wn <br />251-71 <br />