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City of Santa Ana Attachment A: Client Testimonial Letters <br />Request for Proposals (RFP) for Solid Waste Consulting Services <br />RFP NO.: 18-006 <br />1ME <br />March 29, 2018 <br />To Whom It May Concern: <br />HF&H Consultants has provided recycling and solid waste consulting services to the City <br />of Livermore since 1997 on approximately 40 different projects. Since I joined the City in <br />2008, 1 have worked With HF&H on a number of those projects, including: <br />+ Conducting a competitive RFPprocess in 2008 which resulted in several new <br />programs and program enhancements that have facilitated significant <br />improvements in the City's recycling and organics diversion over the past several <br />years, <br />• Analyzing the impacts on rates, diversion, and service levels resulting from the <br />implementation of a county -wide mandatory recycling and composting ordinance; <br />+ A long-range strategic planning effort in 2012 to understand the policies, programs, <br />facilities„ funding, and outreach required to achieve the City's 750/ Diversion Coal; <br />and, <br />• Supporting the City in analysis of some of lire franchise hauler's compensation <br />requests. <br />I work with a number of different consultants on differenttypes of projects and I have been <br />Impressed with the quality of HF&H's team and their work. I have found HF&H staff to be <br />consistently proficient, knowledgeable, and accessible. Their team engages all <br />stakeholders, from City Counciimembers to haulers, in a professional and respectful <br />manner. HF&H staff are always willing to fully explain their findings and propose Innovative <br />solutions. i would highly recommend their services. <br />Sincerely, <br />Judy Erlandson <br />Public Works Manager <br />Public WaAk� Dh,.t...t 5500 RaLTm-r P-1, 8axd • Lmsxavora, CA 94530 or.aitga0>vcernaxc.nec <br />April 4, 2018 Page A-2 FIF&H Consultants, LLC <br />