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City of Santa Ana Attachment A: Client Testimonial Letters Request for Proposals (RFP) for Solid Waste Consulting Services RFP NO.: 18-006 DEPARTMENT OF PU DLIC WORKS COUNTY OF SAN BERNARDINO FLOOD CONTROL • fiIMS •REGIONAL PARKS • SOLID WASTE • SURVEYOR •TRANSPORTATION ECONOMIC DEVELOPMENT tp,ra„ AND PUBLIC SERVICES GROUP SOLID WASTE MANAGEMENT DIVISION 222 West Hospitality Lane, Second Floor • San Bernardino, CA 92415-0917 (909) 386-0722 • Fax (909) 3B6.8786 March 29, 2001 Laith Ezzet, Senior Vice President Hilton, Farnkopf & Hobson 3990 Westerly Place, Suite 195 Newport Beach, CA 92660-2311 Dear Laith: KEN A. MILLER Dlrecror of Public Works GERRY NEWCOMBE Solid WaMe Division Manager It is with great pleasure that I pause and write to thank you for the excellent job you and your staff did in assisting the County of San Bernardino with its procurement of a solid waste system operations contractor. Our satisfaction with Hilton, Farnkopf & Hobson from previous engagements was surpassed by your performance throughout this year- long process that just reached its successful conclusion. Perhaps the most telling characterization of your firm's capability in managing complex procurement projects were the repeated accolades from members of the Board of Supervisors. These elected officials, on several occasions, expressed their complete satisfaction with the thoroughness and integrity of the RFP process and complimented your ability to produce a well reasoned and easy to understand analysis. I join them in their assessment of your work, and would add that the smooth coordination between your staff and the Solid Waste Management Division staff added to the success of the final product. Thank you again for exceeding our expectations for this project and I look forward to working together in the future. Sincerely, � PM7- Gerry Newl Division Manager