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City of Santa Ana Attachment A: Client Testimonial Letters Request for Proposals (RFP) for Solid Waste Consulting Services RFP NO.: 18-006 14717 BURIN AVENUE ' LAWNDALE, CALIFORNIA 90260 (310) 970-2100 -FAX (310) 644-4556 8, 2004 Re: Letter of Reference for Hilton Farnlcopf & Hobson, LLC To Whom It May Concern: This letter of reference describes the work performed by Hilton Famkopf & Hobson, LLC ("I-IF&I-I") on behalf of the City of Lawndale. HF&II has provided solid waste consulting services to the City of Lawndale since 1997. ht 1997 and 2002, HF&H assisted the City in the preparation of two Requests for Proposals ("RFP') and fiauchise agreements for solid waste collection, curbside recycling, and yard waste collection services. During the first procurement process in 1997, the City's ratepayers saved approximately $130,000 in the first year and $651,000 over the contract term, an 11% decrease over prior rates. The RFP process in 2002 ftnther lowered the City's first year costs by $171,000, resulting in savings of $1.2 million over the contract term and a 16% decrease over prior rates. As a result of these procurement processes, the City also increased residential recycling and yard waste services, and improved the City's overall diversion percentage. • In 2002, I-IF&H assisted in the establishment of a commercial permit system to track conunercial hauling activities in Lawndale, and the revision of the City's solid waste ordinance to establish. new AB 939 fees. Through �iermit mina1>,etnent activities }}ierformed by HF&H, the City has collected an additional $100,000 per year in N 939 fees, and all nine haulers are up-to-date in their fee payments to the City. HF&H has also provided assistance to the City by evaluating programs for implementation to increase the City's diversion rate. These proaranis were included in a Plan of Correction developed ender the guidance of HF&I-I w1iiclt was submitted and subsequently approved by the California Integrated Waste Management Board. An important, contribnling factor to our increased diversion rate and collection of fees is the residential contract and commercial pernut program oversight performed bar HF&H. Through HF&H's procurement and negotiation assistance, and FIF&H s ongoing assistance with AB 939 program implementation, contract and permit oversight, our City's residential diversion rate has increased from'16% in 2003 to 38% to -date, I would highly, recommend the use HF&H's services to any city needing assistance with solid waste collection and diversion activities. If there are have any questions, I can be reached at (310) 973-3200, ��ncercly, Acting r y anager HPI0, n,A M n„,fMd., April 4, 201.8 Page A-19 HF&FI Consultants, LLC