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CIly of Santa Ana Attachment A: Client Testimonial Letters <br />Request for Proposals (RFP) for Solid Waste Consulting Services <br />RFP NO.: 18-006 <br />-. In - <br />Crry HALL. <br />83M1 SAMA MOMOA BLVU. <br />MIT 14.113%1.11� CA <br />9W69 6216 <br />T11:(323)848.6395 <br />1'Ax: (323) &8-6564 <br />DEPARTMENT OF <br />TRANSPORTATION <br />AND PLULIE <br />WORKS <br />Mffl <br />fILLVMWB <br />December 1, 2003 <br />Mr. Laith Ezzet, Senior Vice President <br />Hilton, Farnkopf & Hobson <br />3990 Westerly Place, Suite 195 <br />Newport Beach, CA 92660-2311 <br />Dear Laith: <br />The City of West Hollywood would like to thank you for your <br />professional assistance in helping our city procure exclusive solid <br />waste/recycling services for our residential and commercial <br />constituents. The year -long process was marked with integrity and <br />thoroughness. Even those applicants not awarded the contract spoke <br />highly of the fairness of the process. Our mayor and city council <br />members also commented on the process by which they could easily <br />review pertinent criteria and compare each proposal to match thecity's <br />needs. <br />At the end of the process the City will be passing through savings to its <br />constituents of almost $9 million dollars over the 8 year contract. We <br />have increased the recycling services markedly and are embarking on <br />a truly innovative food diversion program. <br />Our City has used your consulting firm for other solid waste services, <br />but the recently concluded and highly complex franchise process was <br />exemplary in its execution. Thank you again. <br />Sincerely, / <br />Jan Harmon <br />Environmental Programs Specialist <br />-Sharon Perlstein <br />City Engineer <br />wWwwchu,org <br />`a <br />April 4, 2018 Page A-24 HP&H Consultants, LLC <br />