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GENERAL FUND <br />POLICE DEPARTMENT <br />PROGRAM <br />Records Services <br />01114460 <br />S-111 <br />t atementof.Purpose <br />To maintain department records, provide document storage, retrieval and report required data to State agencies <br />Al9#sin1718`fti1lS,_ a6. <br />v. <br />* California Law Enforcement Telecommunication Systems (CLETS) Recertification completed for all City CLETS users <br />* Hired 5 full time Senior Records Specialist and 2 part time Senior Clerical Aides <br />* Security Awareness Training Completed for all affected City personnel <br />* Worked closely with the City Clerks Office to assist in streamlining Public Records Requests throughout the City <br />* Promoted two Lead Records Specialists <br />* Maintain or exceed current level of customer service by decreasing wait time for report requests <br />and requests for information <br />* Train new personnel to assure the re -opening of Records for swing shift <br />Have Records personnel actively assisting with a smooth transition and implementation of the new TriTeeb Records <br />Management <br />System <br />Hire 3 additional Police Records Specialist acrd 1 part time Senior Clerical Aides <br />* Continue to get caught up with data entry and maintain efficiency with sealings <br />PERFORMANCE MEASURES <br />fuai <br />Ackuay i <br />Estimated <br />:. Oliecttve ; <br />`Ii :......: . <br />..... FY15 78 -.'`. <br />FY 1847 <br />„FY <br />Service Level <br /># of reports processed <br />58,656 <br />59,259 <br />58,000 <br />55,000 <br /># of documents scanned or filmed <br />442,251 <br />460,976 <br />420,000 <br />430,000 <br /># of arrest reports processed <br />9,444 <br />10,064 <br />9,000 <br />- 9,500 <br /># of reports uploaded to Lexus -Nexus online report access <br />5,252 <br />5,503 <br />5,000 <br />6,500 <br /># of reports that are distributed to other divisions <br />40,738 <br />40,561 <br />40,000 <br />40,000 <br />Efficiency <br />• of citizen requests processed within 10 days <br />39% <br />40% <br />45% <br />60% <br />• of Background checks processed within 10 days <br />L- <br />49% <br />51% <br />50% <br />50% <br />I <br />2-93 <br />