Laserfiche WebLink
City of Santa Ana <br />CV ST R A T E G I E S <br />PRECISION . PERCEPTION` Rates Outreach Cost Menu - June 2018 <br />-o <br />Create timelinefor pdnting and mailing of notice <br />❑ <br />Develop Prop 218 notice incoordination with staff <br />1 <br />Develop Prop 218 messaging and talking points <br />� <br />t----D -- -Draft talkingpoints for staff and board -on Prop 218 notice <br />-- - --.__.____----- <br />COM <br />UNITY MEETING FACILITATION'' 25$4-1`25 <br />`` <br />�0 <br />Develop public presentation materials- . — — <br />0;Develop <br />community meeting presentation, advertisements <br />❑ <br />Hold 2-3 community meetings <br />WM�,iWs UPFORT' <br />El <br />Create board cards. <br />i <br />'Produce board update <br />j ❑ <br />Prepare public hearing material presentation <br />i ❑ <br />Hearing preparation for board and staff <br />i „-0, <br />Produce rate'hearing <br />POST IMPLEMENTATION OUTRM-C. — 20 <br />$3306 <br />-- <br />I ❑ <br />Update.press -- <br />relea--sean— --d.fa---ct----sheet---- -- — ----- ---- -- <br />Draft messaging for customer service after hearing <br />0 <br />Work with staff on shadow billing or new billguide <br />j ❑ <br />Determine appropriate on-bill/insert messaging <br />❑ <br />Continue outreach an rate change <br />i <br />❑ <br />Message department conservation resources to customers- <br />-___ 0_ <br />Help prepare customer service representatives on new billingyquestions <br />TOTAL <br />= <br />$33.825 <br />25B-59 <br />