Laserfiche WebLink
GENERALFUND <br />POLICE DEPARTMENT <br />PROGRAM <br />Records Services <br />01114460 <br />Statement'of Purpose <br />To maintain department records, provide document storage, retrieval and report required data to State agencies <br />xg—ggggmg��^'i`��:. <br />* California Law Enforcement Telecommunication Systems (CLETS) Recertification completed for all City CLETS users <br />* Hired 5 fall time Senior Records Specialist and 2 part time Senior Clerical Aides <br />* Security Awareness Training Completed for all affected City personnel <br />* Worked closely with the City Clerks Office to assist in streamlining Public Records Requests throughout the City <br />a Promoted two Lead Records Specialists <br />Action Plan fot.FY 2018 19 .: <br />* Maintain or exceed current level of customer service by decreasing wait time for report requests <br />and requests for information <br />* Train new personnel to assure the re -opening of Records for swing shift <br />* Have Records personnel actively assisting with a smooth transition and implernentation of the new TriTech Records <br />Management <br />System <br />Hire 3 additional Police Records Specialist and 1 part time Senior Clerical Aides <br />Continue to get caught up with data entry and maintain efficiency with sealings <br />PERFQRMANCEMEASURES <br />Acfual <br />Actual€ <br />Estimated <br />'ObleciN <br />"FY `.e <br />FY,15 16,.... <br />?.. FY 1G,1Z, <br />0,1 6],=' <br />18.19 <br />Service Level <br /># of reports processed <br />58,656 <br />59,259 <br />58,000 <br />55,000 <br /># of documents scanned or filmed <br />442,251 <br />460,976 <br />420,000 <br />430,000 <br /># of arrest reports processed <br />9,444 <br />10,064 <br />9,000 <br />9,500 <br /># of reports uploaded to Lexus -Nexus online report access <br />5,252 <br />5,503 <br />5,000 <br />6,500 <br /># of reports that are distributed to other divisions <br />40,738 <br />40,561 <br />40,000 <br />40,000 <br />Efficiency <br />• of citizen requests processed within 10 days <br />39% <br />40% <br />45% <br />60% <br />• of Background checks processed within 10 days <br />L- <br />49% <br />51% <br />50% <br />50% <br />2-93 <br />