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GENERAL FUND <br />POLICE DEPARTMENT <br />PROGRAM <br />Field Operations <br />01114420 <br />Statement'of Purpose ' ; <br />To provide effective police services to the community using a community -oriented policing approach <br />Accomplis, 'menfs in FY 2076-17 and FY 2017-18 <br />* Established Community Oriented Policing Team to provide robust community engagement <br />* Continued to successfully utilize social media to enhance community outreach efforts <br />* Coordinated fostered partnerships with City and County resources to address issues in the Civic Center <br />area as well as along the Santa Ana River <br />* Assisted over 150 clients through the Homeless Evaluation Assessment Response Team (HEART) <br />* Engaged over 4,000 students each school year to reduce gang activity through Gang Reduction <br />Intervention Partnership (GRIP) in partnership with the District Attorney and Santa Ana Unified <br />School District <br />Acf'ion' P,fan for FY 2018-19 <br />Continue attempting to reach full staffing levels in Field Operations - Patrol, based on staffing study <br />* Continue use of the community complaint tracking system to ensure accountability <br />Complete all community engagement programs as detailed in the Community Policing Calendar <br />* Continue partnership with Code Enforcement to jointly address quality of life issues <br />* Continue support of QOLT - Quality Of Life TEAM, pursuant to community concerns <br />Continue special enforcement programs to enhance public safety <br />* Continue to focus on reduction of response times to Patrol calls for service through <br />the full staffing of the Patrol function <br />ActuaF <br />/#ctual <br />Esti--mai:ed <br />Objective <br />PERFORMANCE MEASURES <br />KY 15 16 <br />FY 18 17.-FY;;78 <br />Service Level <br /># of calls for service <br />105,195 <br />119,440 <br />TBD <br />TBD <br /># of reported incidents <br />34,454 <br />41,530 <br />TBD <br />TBD <br />Effectiveness <br /># of Priority One calls responded to <br />3,520 <br />3,762 <br />TBD <br />TBD <br />Average Priority Response Time <br />7.00 min <br />7.47 Minutes <br />TBD <br />TBD <br />% of Priority One calls responded <br />50% <br />46% <br />TBD <br />TBD <br />to in under 7 minutes <br />Effectiveness <br /># of criminal cases filed <br />4,822 <br />6,148 <br />TBD <br />TBD <br />2-75 <br />