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It is this deep bench of experience that brings value to your project. As a group, we work together and learn from each other's experiences. This sharing of knowledge and expertise will be brought to your project as well. You can be assured that our team will develop a comprehensive and balanced solution to this study. Our Team We are pleased to present the City with a complete and well-rounded project team, including experts in the field of water, sewer and recycled rate design, cost of service and the requirements of Proposition 218. Our carefully selected team has a depth of experience in each service requested by the City. We have structured our project team with members who are particularly strong in: • Multi -Year Financial Management Plans. Our financial planning platform was designed for systems of similar size operated by local government agencies, including capital and operations & maintenance expense budgeting, grant funding, and financial best practices relative to reserve policies, capital funding (debt levels), and rate adjustments. • Cost -based Rates. We develop rates that clearly allocate costs to customers based on real design criteria and usage characteristics. Our approach will yield fair and equitable rates for each class of customer. • Robust and Defensible Rate Design. We lead the industry in rate structure concepts that address specific local policy objectives (such as conservation, affordability, and fixed cost recoverytrevenue stability) while conforming to accepted industry practice and legal precedent. This is something that we've been doing since well before the infamous San Juan Capistrano decision (Prop 218 court case). Rate Structures that Promote Conservation while maintaining financial stability, and are founded in the strength of multiple years of your entire billing database, not just a "representative sample" as often used in less diligent approaches. • The clarity of our communications are second to none. In addition, we are prepared to team with CV Strategies, which is a well -established strategic communications firm that is known for their compelling public outreach campaigns on water and wastewater issues. They possess the skills on how to captivate target audiences in creative and engaging ways with otherwise complex information. Our Financial Services practice has over 30 professional consultants qualified to provide the requested services to the City in the rare situation that a substitute team member be required. Moreover, we have team members who will dedicate a significant portion of their time to quality assurance and quality control reviews in order to provide internal auditing of the work products we prepare for the City. The organization chart and corresponding table outline the key members of our team and their role in providing the requested services. Resumes are presented in the appendix. City of Santa Ana. California I Water and Sewer Enterprise Cost of Service Study stanlec 4