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-- City of Santa Ana <br />Price it receives from CITY OF SANTA ANA. In the event of a dispute between the <br />Mutual Aid Provider and Contractor, the Mutual Aid Provider's sole remedy will be <br />against Contractor. This fact will be clearly stated in the Mutual Aid Contract, and <br />Contractor must agree to indemnify and defend CITY OF SANTA ANA against any <br />claims or demands arising out of, or which are in any way related to, any services <br />provided under the Mutual Aid Service. The Mutual Aid Contract will include similar <br />provisions requiring the Mutual Aid Provider to indemnify CITY OF SANTA ANA <br />for any claims or demands made by Contractor or other parties related to the 9-1- <br />1 Emergency Transportation Services it may provide, <br />4. Billing <br />A. CITY OF SANTA ANA will be solely responsible for the billing and collection of <br />all amounts owed by customers/patients provided 9-1-1 Emergency Transportation <br />Services in the CITY OF SANTA ANA, whether for services provided by Contractor, the <br />Mutual Aid Provider, OCFA, CITY OF SANTA ANA, or their respective employees, <br />agents, volunteers, or subcontractors. CITY OF SANTA ANA, in its discretion, will be free <br />to bill for these services in whatever manner it may deem appropriate, and may combine <br />billings for various services provided. Contractor and the Mutual Aid Provider will actively <br />cooperate with CITY OF SANTA ANA to provide whatever information or assistance CITY <br />OF SANTA ANA may reasonably require so that it can process customer/patient billings <br />in a timely manner. This will include, but is not limited to, Contractor providing CITY OF <br />SANTA ANA with a detailed list of all the 9-1-1 Emergency Transportation Services <br />provided by both the Contractor and the Mutual.Aid Provider during the preceding month. <br />The specific information to be provided by Contractor in the monthly reports will be <br />determined by CITY OF SANTA ANA, and may be modified by CITY OF SANTA ANA <br />from time to time to meet its reasonable needs. Failure to provide accurate information in <br />a timely manner will constitute a material breach of this Agreement. <br />B. The entire proceeds of all such billings and collection efforts will be the sole <br />property of CITY OF SANTA ANA. Neither Contractor nor the Mutual Aid Provider will <br />have any right to the proceeds of any -billings or collections for services provided under <br />the First Tier Service, the Mutual Aid Service or for any other services provided under this <br />Agreement, unless specifically authorized in writing by CITY OF SANTA ANA. Contractor <br />must design its bid so1hat the amount bid as the Contract Price will be sufficient to provide <br />the required level of services under both the First Tier Service and the Mutual Aid Service, <br />without expecting any additional amounts in compensation. <br />C. CITY OF SANTA ANA may amend this contract in the event the City of Santa <br />Ana elects an alternate bid proposal submitted by a contractor as part of the RFP process. <br />5. Term <br />City of Santa Ana Page 195 <br />Fire/EMS Emergency Ambulance Transportation and Related Services <br />Request for Proposals: # 18-059 <br />August 28, 2018 <br />19D-105 <br />