Laserfiche WebLink
-- City of Santa Ana <br />a Code 2 call. If the response priority code is upgraded from Code 2 to Code <br />3 by OCFA while the ambulance is en route to the scene, the response time <br />standard for that call shall be recorded as the number of minutes for a Code <br />3 call plus the number of minutes already elapsed, not to exceed the original <br />total minutes for a Code 2 call;. <br />E. Return of OCFA Personnel: In the event that an ambulance is delayed in <br />responding to a call for service, or is hindered from providing a timely <br />response, due to the need to comply with the requirement that it return all <br />OCFA personnel to their respective fire stations, as described herein, the <br />response time requirement for that call will be suspended. This exemption <br />will only apply for a call for service dispatch that occurs while the ambulance <br />is waiting for or actually returning OCFA personnel. It shall be the <br />Contractor's responsibility to document such circumstances, including the <br />length of time and the affected call(s) for service. Contractor must apply for <br />a specific exemption as provided below. Calls for service dispatches that <br />occur after the ambulance has returned OCFA personnel and while <br />returning to any ambulance post location are not eligible for this exemption. <br />4.3.8 Procedures to Request Response Time Exemption <br />Applications for receiving an exemption to the response time requirements <br />must be submitted by Contractor to the OCFA for approval. Such requests must <br />accompany the Quarterly Response Time Report for the period in which the <br />exemption is requested. Requests for exemptions outside of the current quarterly <br />reporting period will not be considered. Each request for exemption must include <br />the following information: <br />A. The incident date; <br />B. The OCFA Incident Number(s); <br />C. A narrative summary of the incident; <br />D. Explanation for the cause of the response time delay; and <br />City of Santa Ana Page 142 <br />Fire/EMS Emergency Ambulance Transportation and Related Services <br />Request for Proposals: # 18-059 <br />August 28, 2018 <br />W PZ*AL <br />