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STATEMENT OF QUALIFICATIONS STAFFING AND RESOURCE MANAGEMENT PLAN Our technicians and staff are accustomed to working with short turnaround time and are eager to meet and exceed the City's expectations in regard to turnaround time. Since our daily operations are customer service focused, we have an excellent reputation for responding to urgent and last minute City requests. All involved in a construction process would prefer to follow a set schedule of work; however, anybody who has been involved in a construction process knows that rarely does work progresses in strict accordance to the schedule. Therefore, we fully expect that urgent or last minute requests from the City will occur and are prepared to accommodate them. All of our staff, from the Principal -in -Charge through our Dispatcher and the field staff, are fully dedicated to accommodating such requests to eliminate any negative potential impacts to the project schedule or cost. Additionally, our employees are provided company vehicles so travel is never an issue. Even out of state inspections may be performed easily by our staff or one of our associates located at the out-of-state locations. PROJECT MANAGEMENT Our assigned Project Manager, Jason Barnachea, will be responsible for the establishment of a project budget, scope of work, and for identifying the required deliverables and the manner and time frames in which the deliverables are expected by the City's Project Manager. He will utilize RMA Group's unique set of project controls to establish and track the project deliverables and ensure quality in all aspects of RMA's work on the project. When the City assigns a project to RMA, the Project Manager will be the initial point of contact. He will discuss the project and scope of work required with the City's Project Manager to ensure that the appropriate level of work will be performed. During the duration of the project our Project Manager will attend progress review meetings with the at intervals deemed appropriate by the City. This meeting will be used to develop an understanding of the project and identify the following: Scheduling and staffing requirements: • Key construction elements, schedules and critical deadlines; • Desired deliverables, format and time frame, roles and responsibilities of the project teams members; Specific Safety requirements and procedures; and • Unique requirements or aspects of the project. • He will also track and manage the project budget, and will ensure that invoices are sent to the City in the required format. ASSUMPTIONS AND / OR EXCLUSIONS RMA Group has reviewed the RFP in its entirety does not have any assumptions and / or exlusions to the proposed scope of work. RMA Group E.vcryP+9ject Matters l www.rmacompanies.com CITY OF SANTA ANA I PUBLIC WORKS GEOTECHNICAL ENGINEERING SERVICES ( Page 23 JULY 12, 2018 118-1052-P