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'4 M Professional Resume ofKathryn'Lorle Lopez <br />ik film <br />' OPERATIONS MANAGLI2 FIELD SUPERVISORI r ,: <br />r <br />Key Qualifications <br />For 20 years Lorie Lopez has been involved in every aspect of emergency medical services, <br />from hospice transports to mass casualty incidents. She is passionate about providing the <br />highest quality of care for the sick and injured, and has served in a wide range of roles from <br />providing direct care as an Emergency Medical Technician, to employee supervision and <br />management, to liaison with executive leadership. <br />Professional Experience <br />Care Ambulance Service 2006 to Present <br />• OperationsManager, supervising over 200 employees on the policies and protocols of <br />ambulance service <br />• Responds to major incidents; responsible for complaints and commendations for EMS <br />personnel <br />• Assists with hospital relationship development <br />American Medical Response 1993— 2006 <br />• Held progressively responsible roles including EMT Training Officer, Supervisor, and <br />Operations Manager, ultimately overseeing the Cerritos division of 500 employees and <br />the related budget <br />• Provided direct care for sick and injured patients <br />Hoag Hospital' Cancer Center 1998— 2000 <br />• Provided transport and care for patients undergoing cancer treatment <br />• Assisted with administrative functions including patient care reports, treatment scheduling <br />and insurance verification <br />Education, Licenses, and Certifications <br />CPR Instructor; American Heart Association (2010) <br />Basic Supervisor Certification, Texas A&M (2008) <br />Ambulance Service Manager Certification (2006) <br />Ambulance Strike Team Leader; State of California (2004) <br />Emergency Medical Technician la (1993) <br />Emergency Medical Technician, Rio Hondo College (1993) <br />Animal Science Coursework, Cal State Polytechnic Pomona University (2008) <br />Awards and Professional Affiliations <br />Star of Life Award, State of California (2006) <br />250-301 <br />