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d. Understanding of Need It is our understanding that the City needs qualified Right of Way Property Appraisal firms to provide property appraisal services for the City of Santa Ana Public Works projects. We believe the qualification needed is more than just having the technical knowledge and experience to complete the necessary appraisal services for full or partial acquisitions, fee or easement interests, or permanent or temporary rights. We believe the need and expectation for the City should be a firm that: 1. Understands it is part of the process and part of an acquisition team; 2. Understands its appraisal reports are a tool for the acquisition of property rights for the City's public work projects; 3. Understands its reports have to be understood not only by the agent in the field, but the property owners who are fearful of the process impacting their lives and can have confidence that each detail has been considered in the valuation of their property; 4. Recognizes risks that could derail the acquisition process and notifies the Project Manager of issues in advance to get solutions before the appraisal is completed; and, 5. Does more than just following the appropriate guidelines and standards to meet project schedule deadlines. Hennessey & Hennessey is such a firm that has, for over 39 years, always understood the needs of cities and public agencies. Our Understanding of Need/Scope of Work that follows includes our approach and tasks necessary for successful completion of any assignment the City may have. Scope Understanding Typically, appraisers are asked to provide valuations for one of several intended uses: preliminary appraisals for budgeting, acquisition appraisals for new sites (or expansion of existing sites) or road widening purposes, appraisal for disposition of surplus property, bond financing, and litigation to include eminent domain. The proposed work plan will differ somewhat depending on the intended use and the property type. In all cases, appraisal work will be performed under the requirements of the Uniform Standards of Professional Appraisal Practice (USPAP) and the Code of Professional Ethics and Standards of Professional Appraisal Practice of the Appraisal Institute, and appraisal criteria set forth by the City. Preliminary Appraisals In the preliminary appraisal process, no contact is made with property owners. All subject property inspections are completed from the public right of way. Building data is limited to public record data and other information obtained from market data providers. In some cases, it may be suitable to limit the valuation approaches to the single approach most relevant (Cost, Income Capitalization, or Sales Comparison). The scope of work for this intended use includes collection, confirmation, analysis, and reporting of data. Other general market data and conditions are studied. Consideration is given to each subject property's zoning, surrounding improvements, and neighborhood. Proposal for On -Call Right of Way Property Appraisal Services 12 RFP No. 18-082, City of Santa Ana