LEXISNEXIS COPLOGIC SOLUTIONS, INC.

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LexlSNexlS Order No. l LexisNexis" Desk Officer Reporting System (DORS) This Order No. 1 i"Order") is entered into this 1st day of January, 2019 ("Order Effective Date") between City of Santa Ana ("Agency") and LexisNexis Coplogic Solutions Inc., on behalf of Itself and Its Affiliates ("Provider") and subject to the terms and conditions of the Law Enforcement Agreement effective January 1, 2019 ("Agreement") between the Parties. 1. TERMS AND CONDITIONS. All of the terms and conditions contained in the Agreement shall remain in full force and effect and shall apply to the extent applicable to this Order except as expressly modified herein. To the extent that the terms and conditions of this Order are In conflict with the terms and conditions of the Agreement, or any other incorporated Item, this Order shall control. Capitalized terms used herein but not defined shall have the same meaning as set forth in the Agreement. 2. DESCRIPTION OF SERVICES. Provider, as part of Its business has developed and makes available to law enforcement entities an online citizen reporting system called LexisNexis' Desk Officer Reporting System ("DORS") enabling individuals, retail companies and other organizations to file reports, crime tips and other forms online to law enforcement. 3. SCOPE OF SERVICES. Provider agrees to provide the following Services to Agency subject to the provisions of this Order. Any change to the Services asset forth in this Order that occur after the Order Effective Date must be made by amendment to this Order, signed by both Parties. Provider will provide the following Services described below subject to Agency's technology capabilities, processes, and workflow functionality. 3.1. Services. DORS uses the 12EE standard. DORS is designed to gather information on Incidents from a member of the general public (user) via an SSL connection. DORS will issue a temporary report number to the user and place the temporary report Into an administrative holding area for review and modification by appropriate Agency administrator. An email is generated to the user that the report has been submitted, The Agency administrator logs In via an SSL connection and approves, rejects, edits or prints reports as appropriate. Rejecting a report deletes it from the DORS system and sends an appropriate email to the user. Approving the report issues a number, places it in a queue to be exported (as determined during implementation), and sends an appropriate email to the user. The Agency administrator and user can download the approved report and/or print the approved report out. Provider shall provide Report retention and distribution services as set forth In in Section 3 of the Agreement, Including an on-line Report distribution website. 3.2. Support And Maintenance. Provider will provide Support and Maintenance Services In accordance with the terms and conditions set forth in Section 4 of the Agreement. 4. TERM AND TERMINATION. This Order shall commence upon the Order Effective Date and shall continue for an initial term through October 31, 2021 ("Initial Term"), whereupon this Order shall automatically renew for additional twelve (12) month periods ("Renewal Term") unless either Party provides written notice to the other Party, at least forty five (45) days prior to the expiration of the Renewal Term. 5, FEES AND PRICE ADJUSTMENTS. The Fees for the Services shall be subject to the terms set forth in Section 5 of the Agreement. 5.1. The Agency Fee is Zero Dollars and 00/100 ($0.00) 5.2. Fee. Agency shall pay a license Fee for the Services which includes Support and Maintenance Services in the amounts set forth below ("Fee"). The Fee shall be invoiced by Provider according to the Agreement. 5.2.1. For the period of November 1, 201.8 to December 31, 2018, the Fee shall be Three Thousand One Confidential and Proprietary Infunnation of LexisNexis DORS Order cbc 10.29.18 Page I of 2 egovey jD'$