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8) Everything will be tested and demonstrated to CPM for performance. "Turnkey" is the requirement. 9) If required bylaw, VMI will be responsible for applying for a City building permit for the installation. c. Trainine and Integration 1) CPM will be the primary person trained on all operations. A four-hour training session will be held before the first council meeting, currently scheduled for October 1, 2019 or thereafter, on a date agreed upon by the CPM, 2) If it is determined that the system does not meet all of the requirements of the RFP and its two Addendums, VMI will have 6 days to correct the System or add additional equipment. 3) VMI's Project Manager or his/her staff will attend the first City Council Meeting, scheduled currently for October 1, 2019 but subject to change, after installation is complete. This person will only be required to attend anhour before the council meeting begins and one hour after it has started as part of the proof of performance (System Acceptance Test). d. Warranties 1) The warranty and support period shall begin after the System Acceptance Test. All necessary repairs shall be diagnosed by VMI within 48 hours of notification by City personnel. All warranty replacement items must be delivered via overnight shipping. Although CPM will be trained in the maintenance of the video system, labor for installation and warranty replacements shall be provided by VMI, 2) The overall labor for (comprehensive) installation will be warranted from the completion of installation for a period of 120 days. If during the 120 days, the CPM determines there is a problem with the installation. VMI will come out for free to correct the problem(s). 3) Free telephone technical support/ and /or instruction of operation will be provided for a period of 3 years (36 months). 4) The LG monitor panels shall come with a 5-year, 48-hour Quick swap (white glove) warranty replacement. This means that VMI, upon notice of a defective monitor from City staff, will, within 48-hours of notification by the City, remove and dispose of defective monitor, replace, install, calibrate, test and align a new monitor (same model) for a period of Sears. 5) TV One CORIOmaster products come with factory warranty for replacement or repair for a period of 5 years from the date of purchase. 6) The custom support matrix grid system shall also come with a warranty of 5 years. Not to shift, sag, bend, lean, buckle with min tolerances. Not to crack the monitors. To keep the Bezel gap to monitor factory spec..88 min bezel to bezel gap between monitors (we will check it). If during the 5-year warranty period a defect is determined or performance does not meet the specification required, VMI or factory manufacturer will repair and/or replace free of #2420v4