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Nimble, Fast, Responsive: <br />Y Be responsive to co-workers' and clients' requests <br />• Be solutions oriented <br />Client Focused: <br />• Maintain a friendly and professional demeanor <br />• Know your responsibilities and execute on them professionally <br />Think about how your actions impact our clients <br />Be there for our clients <br />Obsessively Focused on Results: <br />• Understand client needs <br />• Strive for excellence <br />• Be neat and professional in appearance <br />• Commit to creating a great client experience <br />Efficient and Effective: <br />• Report to work on time <br />• Focus every day on improvements <br />• Improve yourself through learning <br />• Keep doing the right things <br />TRADE ASSOCIATIONS: <br />• Building Owners and Managers Association <br />• International Facility Managers Association <br />• Institute of Real Estate Management <br />• National Association of Industrial and Office Properties <br />BOMA <br />IFMA <br />]REM <br />NAIOP <br />Expected California State Minimum Wage Increases <br />The upcoming scheduled increases in the State of California Minimum Wage must be considered <br />when providing pricing for a 3-year contract. As such, Allied Universal has provided pricing based <br />on blended pay rates with a contract start date of November 2019, to ensure conformance to state <br />regulations. <br />ALLIED UNIVERSAL JANITORIAL SERVICES �25B-47 �' Page 15 <br />