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Universal's unique culture of high quality and phenomenal service, as well as a detailed <br />review of the scope of work. <br />Quality Assurance Technology — CleanTelligent <br />Utilize CleanTelligent, a cloud -based inspection and periodic scheduling program that <br />stores project's unique specifications, floor work frequencies, and validation of services, <br />Cleaning Innovations <br />Provide latest cleaning innovations in the industry Including the Dual Bucket Mopping <br />System that separates clean water from dirty water when wet mopping floors, and the <br />DoodleScrub, which is a mini -scrubber that is able to operate in hard -to -reach spaces. <br />Transition and Start -Up <br />Ensure a seamless transition of services through regular meetings, site visits, detailed <br />checklists, and accountability through entire process to meet all local and California state <br />requirements. <br />Mission & Vision <br />Allied Universal is a dynamic, progressive, quality <br />conscious, client focused janitorial company with an on- <br />going commitment to professional and personalized <br />service. No matter what the type of project, our <br />experienced team Is able to excei in all situations and <br />have an environmentally -preferable cleaning solution for <br />YOU. <br />Allied Universal is focused on delivering world class <br />service by listening to your needs. We realize that our <br />customer service approach is cornerstone to our success. <br />Our Promise <br />The Allied Universal promise is our unrelenting focus on <br />your success; to be "There for you" so that you can: <br />• Achieve your goals <br />• Maximize ROI for the City of Santa Ana <br />• Enhance the appearance and image for the City <br />• Provide environmentally preferable and <br />sustainable buildings <br />Allied Universal's clients feel confident that they have a partner who truly understands their needs <br />and aspirations. Through our leading services, systems and solutions... Allied Universal is "There <br />for you", <br />Core Values <br />Our primary goal is to achieve a long-term relationship with our clients by being the best equipped <br />janitorial company to plan, implement, and properly supervise all of our accounts. Our Core <br />Values help us achieve this by being: <br />United as a Team: <br />• Communicate clearly and effectively with clients and colleagues <br />• Work collaboratively to perform your daily responsibilities at the highest level <br />• Help each other to address problems that arise <br />ALLIED UNIVERSAL JANITORIAL SERVIDES Page 14 <br />