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TABLE OF CONTENTS <br />Vision, Mission, and Objectives............................................................................................................4 <br />OrganizationalChart ............................................................................................................................5 <br />Organizational Responsibilities...........................................................................................................6 <br />Hoursof Operation..............................................................................................................................9 <br />ClientServices....................................................................................................................................10 <br />SecurityPlan ........................................................................................................................................I <br />I <br />Emergency Evacuation Plan...............................................................................................................13 <br />ResponsePlan ......................................................................................................................................14 <br />Violent Incident Response Plan...........................................................................................................15 <br />ClientEmergency Protocol.................................................................................................................16 <br />TarasoffWarning.................................................................................................................................18 <br />NewStaff Orientation..........................................................................................................................20 <br />Internshipsand Volunteers. ............................................................................................................. <br />... 21 <br />AppearanceGuidelines.......................................................................................................................22 <br />Site Visitor Protocol/Tours................................................................................................................23 <br />Community Conference Rooms.........................................................................................................24 <br />PlayroomGuidelines.........................................................................................................................26 <br />Complaintsand Conflict.....................................................................................................................27 <br />Policy and Procedure Change...........................................................................................................29 <br />ParkingPlan ................... !:....................................................................................... <br />t.........................30 <br />MailRun.............................................................................................................................................31 <br />CleaningMaintenance.......................................................................................................................32 <br />Copyand Fax Machine Use..............................................................................................................33 <br />Family Justice Center Supporting Documents..................................................................................34 <br />- <br />3 <br />