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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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Statement of Work for enQuesta v6 Upgrade <br />5.1.14.4 Client PC Requirements: <br />MINIMUM WORKSTATION <br />REQUIREMENTS <br />(Desktop or Laptop) <br />.' IE 11 Compatibility View settings turned on. <br />Please note that S&S does not offer support related to Windows and other PC desktop <br />system support, communications, or infrastructure support. <br />5.1.14.5 Third Parry Software <br />5.1.14.5.1 With the initial configuration of the hardware, all core vendor <br />operational software must be installed and configured. Once the installation and <br />configuration has been completed, the functionality of this software will be tested. <br />5.1.15 The Customer Responsibilities <br />5.1.15.1 The Customer will be responsible for the server footprint (hardware enclosures, <br />power, etc.) and will provide the necessary space within their data center to accommodate the <br />hardware configuration. <br />5.1.152 The Customer will provide a stable hardware and network environment and a <br />minimum of one (1) System Administrator to support and maintain the network related <br />hardware and software. All production network connections must be hard wired; wireless <br />connections are not suitable for enQuesta production operation. <br />Proprietary & Confidential January 27, 2020 Page 15 of 37 <br />25D-41 <br />
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