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MANNER FOR PERFORMING SERVICES <br />OUTLINE <br />1. Client initiates event <br />a. Call or email comes in <br />b. Plan is provided or requested <br />2. Vendor assesses required service <br />a. Physical site review <br />b. Review of plans or equipment list <br />i. Design of plan if requested <br />c. Engagement with client for additional information <br />3. Pre -event meeting <br />a. Attend all pre -event meetings scheduled by client <br />b. Engage in questions and receiving of directives <br />4. Finalization of exact scope <br />a. Vendor and client agree, and have a clear understanding of the scope <br />5. Event specific proposal <br />a. Vendor provides proposal <br />b. Client accepts proposal <br />i. Issuance of purchase order <br />6. Vendor engages with water delivery service <br />a. Secure event date <br />b. Communicate volume <br />7. Vendor's preparation of equipment <br />a. Assess for adequate inventory <br />b. Inspection for cleanliness and maximum reflectivity <br />c. Load and secure equipment for transport to deliver, or pre -stage <br />8. Vendor pre -stages event (if needed) <br />a. Drop equipment in strategic locations for expeditious set-up on event day <br />9. Event day <br />a. Timely placement of delivered, or pre -staged equipment <br />b. Drive through completed set up <br />I. Adjust placement <br />ii. Add more equipment if needed <br />c. Notify client set-up is complete <br />10. Pick-up <br />a. Mobilize technicians for timely pickup <br />b. Dispatch adequate number of trucks <br />c. Drive through event area to ensure all equipment is picked up <br />11. Vendor's issuance of invoice <br />a. Review field documents for accuracy <br />b. Issue accurate and timely invoice <br />c. Address client questions if any <br />12. Post event meeting <br />a. Attend wrap-up meeting post event <br />b. Engage in feedback, and suggestions for future success <br />c. Express appreciation to all who participated In the execution of the event <br />25D-1 5 Page 6 <br />