Laserfiche WebLink
enQuesta'"New Feature List <br />Systems <br />a Software <br />Feature <br />version <br />Application <br />Functions and Benefits <br />enQuestaTM Chat <br />N/A <br />N/A <br />WebConnect now offers the <br />option for your customers to <br />converse in live online chat <br />sessions with utility personnel. <br />elocutionist "a`c°""""itl <br />This way your WebConnect <br />Pleaserrait A"operatorwillba vathyoushoNy ,NI <br />One moment please.. rc I <br />users can receive live help <br />We apologae for the delay_ A representative will be with you „ <br />Showy. cu <br />online instead of needing to use <br />Hello Madha_ My name is lGhina how an l help you? B3 <br />the phone. This lets you provide <br />'tfi <br />a new level of service and help <br />can m gure out how my bill <br />to your online customers. <br />I can help you whin mat <br />On the left side. do you see The link called Billing Details? C <br />d w•n+y_ <br />Yes <br />Please dick Nat link to view all your biling history <br />Multilingual WebConnect <br />N/A <br />N/A <br />WebConnect can now be made <br />available to your customers in <br />multiple languages. <br />v <br />The customer selects their <br />Sumadodeeuenta <br />language preference when <br />Su "" °; " —o °W; i„"`"""°'"'° <br />registering (or anytime later). <br />u.nw Nag>M <br />Thereafter all WebConnect <br />zaexJ.I <br />xo�wkadc.a ..Is. <br />pages are rendered in their <br />specified language. <br />eaosEM m..re°manr <br />ao w <br />xm'Ixaxvomim.'c•c <br />.,.,.,—.. ie9xxs9e <br />The Utility has the ability to <br />n «" rM1 • h9 @ M"m <br />translate most on -screen <br />=J en,e ',a.� <br />^ ima�.sw,9a <br />messages, as well as all e-mail <br />eo u:"9 maM1na°nme.lu°e.,.°.,,anon�ma.9�a: <br />notifications. <br />'+•�-_-[aNltltl 59La9 E9mM•rbaON&sO <br />u aVeutlW Mwl <br />p .a <br />This feature is available for all <br />versions from 3.3 up. <br />.00 SJx9a S.enQuesta <br />awa r9t)).9a <br />`•'•*•• SEwfA 0 M.Sa.°9 $reb] <br />U sT°lales 4n9U Sa9.90 ".a en.sa <br />11M1mn C°nllaatl LI6.91 <br />UtlwM° <br />CenNYenl° nwiem9e le, 3°xx <br />'a oat- loula°a9aaaai.a W.3°IO <br />BuwMaWrs bsWWs awamaL°a... <br />9 anutlas <br />e,w. v«omm e:•a aa..°Munva"e. w9°oreno o9.9°maa a° <br />v+a9 <br />mwd.a.." .an.neaoem°aaanrca. w.°9ar"w <br />w•.aro <br />n".ew. Hansa°°°°w^°na 9n.a,.m99+°awe. <br />Property of Systems & Software, Inc. Confidential 115 <br />