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SYSTEMS AND SOFTWARE INC
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Last modified
11/6/2025 4:39:51 PM
Creation date
3/5/2020 3:40:51 PM
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Contracts
Company Name
SYSTEMS AND SOFTWARE INC
Contract #
A-2020-025
Agency
PUBLIC WORKS
Council Approval Date
2/18/2020
Expiration Date
12/31/2025
Insurance Exp Date
9/27/2026
Destruction Year
2030
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t�40 <br />G. <br />iW <br />�( <br />Map -based Dispatching <br />enQuesta-Link's map -based dispatching module enables dispatchers to open <br />a map window to view work orders and field technicians' locations. The <br />dispatcher can use configurable filters to turn information tags on or off. <br />Information tags display data such as field technician names and addresses, <br />order data and other summary information. Dispatchers can select single or <br />multiple orders and use drag -and -drop mouse functions to assign them to a <br />worker. Other filters and dispatch options such as recommend, re -assign and <br />dispatch are also available. A dispatcher can select an order or a field <br />technician and request the information be shown on the map. The map view <br />will be updated with the desired order and the field technician's location is <br />displayed in the center of the window. <br />E- mail interface <br />Dispatchers can send electronic work orders to field workers and send <br />messages to pagers to inform workers of new orders. Users can define the <br />types of orders and/or conditions for which pages should be sent. These <br />include all emergency orders, any order to an offline worker, modified or <br />cancelled orders for an offline worker, etc. <br />Santa Ana enQuesta Link Mobile Proposal <br />Page 13 of 31 Proprietary and Confidential to Systems & Software, Inc. 08/31/19 <br />
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