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Last modified
11/6/2025 4:39:51 PM
Creation date
3/5/2020 3:40:51 PM
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Contracts
Company Name
SYSTEMS AND SOFTWARE INC
Contract #
A-2020-025
Agency
PUBLIC WORKS
Council Approval Date
2/18/2020
Expiration Date
12/31/2025
Insurance Exp Date
9/27/2026
Destruction Year
2030
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Expertise. S&S has a history of project success when implementing Capricorn and <br />integrating it to enQuesta, but beyond that we also have a strong existing relationship <br />with the Customers team. Through the transition to Support after The Customers Go - <br />Live on enQuesta, we've mutually developed significant deployment and support rules <br />that help us both best manage The Customers solution under your very specific <br />business and auditing requirements. In utilizing Capricorn, Customers would be able to <br />continue to leverage the work both our organizations have done in this regard. <br />With a best -in -class offering, a value -driven price point and the existing close <br />relationship between S&S and Customers, Capricorn is by far the most attractive <br />solution for The Customers next step in customer self-service offerings. <br />Additional Information <br />As requested, S&S makes the following statements. S&S provides CIS and installation <br />services for enQuesta as our primary organizational focus. For competing products, we <br />do also offer the WebConnect self-service portal, which is being replaced at Customers. <br />S&S has no pending litigation and no bankruptcy or insolvency proceedings in the last <br />ten years. S&S has had no contract terminations of similar services prior to fulfillment in <br />the last five years. Neither S&S nor any individual who will perform the work has any <br />conflict of interest. <br />a <br />
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