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SYSTEMS AND SOFTWARE INC
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Last modified
11/6/2025 4:39:51 PM
Creation date
3/5/2020 3:40:51 PM
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Contracts
Company Name
SYSTEMS AND SOFTWARE INC
Contract #
A-2020-025
Agency
PUBLIC WORKS
Council Approval Date
2/18/2020
Expiration Date
12/31/2025
Insurance Exp Date
9/27/2026
Destruction Year
2030
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❑ Usage comparison to prior bills —with possible reasons for higher or lower usage. <br />❑ Local weather chart overlays - including temperature, humidity and precipitation. <br />❑ Support for demand data web presentment, for example, KWH, KW, I<VA <br />❑ Bill History and E-Bill presentment with opt in/out of paperless bills. <br />❑ E-Bill notifications — new bill, payment reminders, past due. <br />❑ Online bill payment - supporting multiple payment approaches, integration points and vendors. <br />❑ Quick Pay feature — pay bills with no login required. <br />❑ Payment Extension requests based on CIS business rules. <br />❑ Transaction history for any service offering, for example, Sanitation, Telecom, Fire Protection. <br />❑ Service Request history and status inquiry <br />❑ Meter Reading submissions with access control by meter and optional photo uploads. <br />❑ SilverBlaze Smart Forms integration with Single Sign -On enhanced presentation. <br />Utility Smart Meter Portal Module <br />The Utility Smart Meter Portal offers a rich set of inquiries into residential and small commercial <br />customer usage and demand data, including: <br />❑ Real-time AMI/AMI/MDM/ODS integration. <br />❑ Daily Smart Meter interactive charting and data downloads supporting Green Button format. <br />❑ Hourly Smart Meter interactive charting with Time -of -Use or Regular -Use pricing. <br />❑ User Events/Important Date chart annotations and tracking. <br />❑ Predicted Bill/Usage Dashboard Widget. <br />❑ Usage Threshold alerts. <br />❑ High Usage / Leak Detection alerts. <br />❑ Time -of -Use or Regular -Use pricing. <br />❑ Optional Time -of -Use rate indicators: digital clock, gauge and analog clock. <br />❑ Local weather chart overlays —temperature, humidity, precipitation. <br />❑ Price plan comparison tool and charting. <br />❑ Holiday & Rate management — date/time-sensitive rate descriptions and pricing. <br />01 <br />
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