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❑ Manage Notifications/Alerts —Email, SMS and Voice (IVR) supported. <br />✓ Usage/Budget Thresholds <br />✓ High Usage / Leak Detection <br />✓ Planned Outages <br />✓ Current / Unplanned Outages <br />✓ Paperless Bills <br />✓ Report Subscriptions <br />❑ Manage Consumption Report Subscriptions. <br />❑ Registration Page Surveys. <br />❑ CSR customer impersonation support and management. <br />❑ Integrated customer feedback and ratings with notifications and feedback management. <br />❑ Site usage tracking and key statistics dashboard. <br />❑ Customer notification and messaging logs. <br />❑ Full user -click audit logs and user profile change logging. <br />❑ Fully responsive and adaptive web design with Mobile support. <br />❑ Portal themes for enhanced personalization. <br />❑ System Administration: <br />✓ Portal Configuration settings <br />✓ Web Application server logs <br />✓ Custom Content Widget Management <br />✓ Notification template administration and content management <br />✓ Application performance logs <br />❑ Portal Management: <br />✓ Portal Statistics Dashboard <br />✓ Customer Messaging Center Management <br />✓ Site Navigation Management <br />✓ Site User & Access Control Management <br />✓ Feedback & Ratings Management <br />✓ Online Payment Transaction reporting <br />28 <br />