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enQues taTM New Feature List <br />Systems <br />& Software <br />DEFINITIONS <br />Following are the new features available in enQuestaT" versions 4.1-6.0. Each feature is defined as <br />Standard, Optional, or Optional with License. To ensure accurate understanding of the features listed, <br />Systems & Software offers the following terminology definitions: <br />Standard Feature: a feature that is readily available in enQuesta. This feature is setup as part of the <br />upgrade implementation, and the functionality is included in standard upgrade educational <br />materials and instruction. <br />Optional Feature: a feature that exists in enQuesta and doesnY require additional licenses, however <br />additional services could potentially be required to implement the feature; to include: <br />• Business Process Analysis <br />• Configuration <br />• Conversion <br />• Programming <br />• Training <br />• Documentation <br />Optional with License: a new product offering within the enQuesta application suite, requiring <br />additional licensing considerations and costs. <br />About enQuesta Versions <br />This guide mainly lists new and notable enQuesta features beginning with the enQuesta 4.1 maintenance <br />release of 6/12/2015 up to enQuesta 6.0. In some cases the list includes earlier features (such as IVR <br />Screen Pop), usually because the feature is noteworthy but had not been previously publicized in earlier <br />versions of this document. Note that the previous enQuesta version numbers 4.5, 4.7, and 5.3 have been <br />realigned for clarity: <br />Version Previously Known As <br />Is Referred to In This Document As <br />4.5 <br />5.0 <br />4.7 <br />5.5 <br />5.3 <br />6.0 <br />Property of Systems and Software Inc. <br />