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enQuesta-New Feature List <br />Systems <br />a Software <br />Feature <br />version <br />Application <br />Functions and Benefits <br />Display PIN Number in Inquiry <br />5.0 <br />All <br />In the past it was possible to <br />store a PIN number or <br />password on: <br />The CIS person record <br />,,.:,.. <br />—,.• �.. , <br />l <br />- The Customer Master <br />-- <br />I <br />(account) record <br />However, there was no auto- <br />matic way of displaying this <br />information; the CSR would <br />need to open one of the above. <br />maintenance screens to view the <br />PIN. <br />What's new is that enQuesta <br />can now display aPIN/Password <br />automatically as a pop up when <br />the CSR opens an account. <br />Quick Search for Phone Number <br />5.0 <br />All <br />The Inquiry Portal Quick Search <br />feature has been enhanced to <br />allow look ups by phone <br />o v4.5 Development - 45 as kryan <br />numbers. <br />Qu lck Search: <br />.4 Phone Number WQh Ba6nce�' <br />cAccount # <br />nc Customer Name With ea6nce <br />ERT # <br />KAWC Premise ,# i <br />io Maanp m Care Of iL <br />Meter # — <br />Meter hlanufacoma, # <br />Own <br />Phone Number Wdh B.Noce '.. <br />SOC. ilics 14 <br />Tax - Map & Parcel ID ,# <br />Display Unused Applications <br />5.0 <br />All <br />The Inquiry Portal configuration <br />now provides the option to <br />display all applications, even <br />those for which an account has <br />no services. With this option, an <br />account's service-less/item-less <br />applications would display <br />grayed -out links until a service <br />or item is added. enQuesta <br />would create the customer <br />master records for all services <br />available even if the customer <br />12 Property of Systems and Software Inc. <br />