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enQuesta-New Fe ature List <br />5yst <br />erns <br />& Software <br />Feature <br />varsion <br />Application <br />Functions and Benefits <br />Storage, Retrieval, and Delivery History for <br />5.0 <br />All <br />If a utility uses the enQuesta <br />enQuesta-Generated Documents <br />Document Designer tool to <br />create documents (Letters, Work <br />Orders, Bills), these documents <br />Workflow W <br />can now be viewed in PDF <br />format directly from the Inquiry <br />CalTradmgrl.ether Generation <br />Portal — in context of the <br />Cal Tradagotter tfmtory <br />account being viewed. The <br />to complant <br />display includes details such as <br />Delivery <br />Delivery Methods (E-mail, <br />Complaint Hsu" <br />Text), Delivery Dates, <br />we6Cormect open seNm keports <br />and Statuses. In addition, the <br />CarnmnimUon Preference History <br />CSR is able to resend the <br />; V Doamn t - <br />documents directly from the <br />— r r <br />Inquiry Portal interface. <br />rat>r>® <br />Ye-, .v= ........r [�.s�ravr vim...,... n,m• -. t�}.' <br />.. <br />fYY�4Yl1�sIW <br />M1r•® <br />wu.uma timoza,a34i '-" W6f0WUVi <br />06WdNWVr11aY9 ® <br />24 Property of Systems and Software Inc. <br />