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SIEMENS Michael Dietsch Client Executive Southern California no additional cost, with the valid software maintenance programs (included in this program). All items included in this service shall be clearly delineated in the scope of work document. Siemens excludes the test, inspection and cleaning of SA Jail cameras. Extended Warranty (Repair and Replace): Siemens shall provide added warranty coverage for the identified components of the clients system. Repair and replacement of worn, failed and malfunctioned equipment will be provided during normal business hours, wit next day service response coverage times. Should the component be of critical or of an em cy nature, Siemens shall provide 4 hour response in diagnosing of issue and beginning re ess. Siemens may provide temporary replacement from back -stock, if avaIII bl S ens es not include back -stock equipment as part of this service. All afterhou n wee ervices are covered under this agreement, when required. Systems Integrity/ Compliance Monitoring and Dii realtime 24/7 monitoring of system components edge network components). Health monitoring of State mandated archiving requirements. Siemens u� ability, uptime, optimized configurations of bardwan ing that reduces life cycle costs to the system Video Archiving Warranty: Siemens to California Government Code 34090. by project basis. Diagnostic Rep in on quarterly basis and will be,. se tg ro 'h 'iemens to provide and ge, core network and is critical to the maintenance of k8rk monitoring to maintain reli- ftware, and for diagnostic report - quit storage for maintaining compliance with orage will be managed by Siemens on project e data reports in support of storage calculations system manager. ■ Siemens pric ass ecution of preventative maintenance and cleaning services to be perfor d ormal business hours. ■ Ste x a equipment not supplied and installed by Siemens, unless explicitly t thi pe of work. Such items may include (but not limited to) Cisco Network s ided by others, Promise storage arrays, servers and workstations not included in cove ge material list. Siemens has extended warranty on Siemens supplied equipment. • Siem Integrity/ Compliance Monitoring and Diagnostic Reporting service is provided utilizing Siemens' cloud -based services. All software and hardware is maintained by Siemens. • Siemens excludes all foliage control, as may be required for radio communication. • All permits and submittals to city, or local AHJ, are by others and excluded from this scope of work. Unrestricted SOW Page 13