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Salas, Diana <br />From: Linda Kuo <mynameiskuo@gmail.com> <br />Sent: Sunday, April 26, 2020 8:42 PM <br />To: eComment <br />Subject: Protest Letter Regarding Rate Increase of Refuse Services Charge <br />Dear Members of the Santa Ana City Council, <br />I'm writing in protest to the proposed rate increase to the refuse services charge at 606 N. Grand Ave. The <br />monthly service charge for Waste Management is very high compared to what other refuse companies are <br />charging for identical services in other cities for commercial accounts. I have a property in the City of Pasadena <br />with twice a week pick up, 2 yard dumper for a monthly fee of $136. Waste Management is charging $227 for <br />the same identical services in Santa Ana. I'm paying 40% more for the same services in the City of Santa Ana. <br />The reason why I have a good rate in Pasadena is because I was able to shop around to get the best rate. In the <br />City of Santa Ana, I have no choice but to use Waste Management so they have a monopoly on the price and <br />services. <br />I suggest you the city look into allowing other refuse service companies to offer services in the City of Santa <br />Ana for commercial accounts. <br />Respectfully submitted, <br />Linda Kuo <br />(909)645-0965 <br />