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DocuSign Envelope ID: D4193A34-E6C4-4761-996E-B77B3804F2ED <br />SIEMENS <br />ttip/ -for (Afe <br />Service Team <br />An important benefit of your Service Agreement derives from having the trained building service <br />personnel of Siemens Industry, Inc. familiar with your building systems. Our implementation <br />team of local experts provides thorough, reliable service and scheduling for the support of your <br />system. <br />Vincent Makuch — Account Executive manages the overall strategic service plan <br />Kat Lindemann — Client Services Manager is responsible for ensuring that our contractual <br />obligations are delivered, your expectations are being met and you are satisfied with the delivery <br />of our services. <br />Ben Peeples — Service Operations Manager is responsible for managing the delivery of your <br />entire support program and service requirements. <br />Pete Valenzuela — Primary Service Specialist is responsible for performing the ongoing service <br />of your system. <br />TBD — Secondary Service Specialist who will be familiarized with your building systems to <br />provide in-depth backup coverage. <br />TBD — Service Coordinator is responsible for scheduling your planned maintenance visits and <br />handling your emergency situations by taking the appropriate action. <br />TBD — Service Administrator is responsible for all service invoicing including both service <br />agreement and service projects. <br />Page 12 of 13 <br />