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COMMUNITY RELATIONS PLAN <br />Royal M&D is committed to being a positive asset to the City and hereby designates the individual listed <br />below as the Community Relations Liaison, person responsible for outreach and communication with <br />the surrounding community, including the neighborhood and businesses. <br />Name: Keith Scott II <br />Phone:949-929-3340 <br />Email: info@royal-md.com <br />The Community Relations Liaison shall receive all complaints regarding the Cannabis Business and make <br />good faith attempts to promptly resolve any and all issues. To address community complaints, <br />comments, and concerns, the name and telephone number of the Liaison shall be made publicly <br />available. Liaison contact information shall be conspicuously posted on the main entry doors to the <br />business as well as on file with the City at all times. The Liaison shall be required to respond by phone or <br />email within three (3) business days of contact by a City official concerning the Cannabis Business. <br />Community <br />Applicant values the Cannabis Business opportunity presented by the City and Applicant wants to <br />ensure that all individuals and local businesses— big and small —feel comfortable with recent cannabis <br />developments in their back yard. Applicant will be available through the aforementioned contact to <br />handle all inquiries and concerns regarding Applicant's Commercial Cannabis Business, specifically, or <br />the cannabis industry, generally. We want to be a positive representation of the Santa Ana cannabis <br />industry. <br />Position regarding neighboring cannabis businesses <br />Applicant is a strong believer in working with other cannabis businesses in the City. While we may <br />compete on paper, we believe that building a strong cannabis community that benefits each of our <br />businesses and the community demands that we work together to reach the market, and support the <br />ups and downs that will inevitably affect each of us. To do this, Applicant commits to establishing <br />relationships with local licensed operators. Further, we will seek to establish our primary direct business <br />relationships with local cannabis cultivators, distributors, transporters, and testing labs. <br />Relationships with other local, non -cannabis businesses <br />Local first —Applicant will seek to obtain all of our operating supplies and services locally as a positive <br />Infusion into the local economy. <br />