25B - AGMT FOR PRINTING AND COPIERS

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1.MAINTENANCE AGREEMENT During the term hereof Sharp will arrange for a designated Sharp Authorized Dealer ("Dealer") or Sharp Business Systems ("SBS") to repair or replace, in accordance with the terms and conditions of this Agreement, any part of the Equipment that causes the Equipment to not perform in accordance with published operating specifications under operating conditions of normal wear and tear. Equipment eligible for coverage under this Agreement, and added under separate schedules from time to time, must be currently under warranty or to be renewed under a current Maintenance Agreement with the Dealer or SBS Equipment that is not under warranty or a renewal of an existing Maintenance Agreement will be subject to inspection and repair to manufacturer operating specifications prior to acceptance under this Agreement. Equipment over five (5) years old may be subject to decline for acceptance under this Agreement or for coverage at additional charge, per the Master Agreement. Replacement parts will be furnished on an exchange basis and will be new, reconditioned or used; all parts removed due to replacement will become the property of the Dealer or SBS. Maintenance services provided by the Dealer or SBS under this Agreement do not include the following: a) Repairs resulting from accident or misuse by the Customer (including without limitation improper voltage or the use of supplies that do not conform to the manufacturer's specifications). b) Repairs made necessary by service performed by person(s) other than the Dealer or SBS. c) Additional service calls or work that the Customer requests to be performed outside regular business hours. d) Relocation, removal, rebuilding or remanufacturing of the equipment d) Provision or replacement of consumable supplies such as paper, toner, developer or staples (unless included on the front side of this Agreement). 2.12ERFORMANCE OF MAINTENANCE SERVICES Maintenance services as described in Paragraph 1 hereof will be provided at the Customer's place of business where the Equipment is located, indicated on the Schedule attached hereto, Monday through Friday except holidays during the hours 8:00 AM to 5:00 PM. Preventative maintenance for the Equipment will be provided as determined by the Dealer or SBS. Remedial maintenance will be provided after notification by the Customer that the Equipment is inoperative. The response time for an emergency service call should average four (4) hour response time, 96% of the time. Calls for non -emergency situations and some outlying areas will usually be handled the next business day. 3. LIMITATIONS There are no warranties, including the implied warranties of merchantability and fitness for a particular purpose, not specified herein respecting the parts and maintenance services provided under this Agreement. Sharp and its Dealer or SBS shall not be liable for non-performance caused by circumstances beyond its control, including, but not limited to: work stoppages, fire, civil disobedience, riots and acts of God. In no event will Sharp or its Dealer or SBS be liable for any indirect, special or consequential damages arising out of this Agreement or services provided under this Agreement. 4.TERM AND TERMINATION This Agreement will become effective as of the effective date indicated on the face hereof upon acceptance by Sharp and continue in effect for each unit of Equipment until the expiration of the time or copy limit indicated on the face hereof. 5. ASSIGNMENT This Agreement is not assignable. Any attempt to assign or transfer any of the rights, duties or obligations hereof is void. 6. HEADINGS The headings and titles of this Agreement are inserted only for convenience and shall not affect the Page 64 Copiers and Managed Print services - RFP-NP-16-001, NASPO ValuePolnt Master Agreement Terms and Conditions, CMS # 140603 25B-85