25B - AGMT FOR PRINTING AND COPIERS

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b. Customer provided meters: Requires customer to collect and transmit meters to Sharp Dealer or Branch Customer Care Team for billing. Frequency determined by contract terms (monthly or quarterly). c. Sharp Managed Print Team Meter Collection: Customers can elect not to utilize Remote Fleet and provide meters to our Customer Care Team. In the rare event Sharp dealer or branch does not receive meters, meters may be estimated or Sharp personnel may be dispatched to collect meters. The charge for this service is a $50 trip fee per location and $6 per meter. 6. Printer Relocation / Removal / Replacement / Additions It is important our customers promptly notify us any time a printer is relocated, retired, or otherwise replaced. This will insure toner supplies and our service personnel are directed to the correct location and retired devices are removed from contract. Additions to the contract are made using a service addendum. Sharp reserves the right to approve new printer additions to the current service contract and define separate cost -per -page rates based on model selection. This contract can be re -written if both parties agree to revised contract base and/or service rates. At no time however, will the rates exceed those listed is the Master Agreement. 7. Customizable Reporting Our goal is to help you manage your print volume and print cost more effectively. At your request or during our scheduled account reviews, we will provide valuable reporting of volumes by device and offer guidance for improved efficiency. 8. Recap of / and additional Customer Requirements: a. Customer will be required to have meter collection software or select another approved meter collection method. b. Machines not capable of reporting toner levels will require customer to initiate toner orders for the ineligible machines and provide meters for billing. c. A Sharp approved toner stock will be held at the customer site for emergencies. d. Customer must allow Sharp dealer or branch to audit toner stock kept at customer's location. e. A shipping location and contact is required for each machine. f. Customer must notify the Sharp Customer Care Center and report any supplies that were changed before the end of life notification. The supply must be held for Sharp Dealer of Branch pickup. g. All Printers of a like model or that use like toner must be on the agreement. 9. Flat Rate or Monthly Base Billing for Local Printers within an MPS Contract: Remote location printers or other location without sufficient monthly volume to support service agreement may require a monthly minimum service base. Acceptance of the Statement of Work Signature below (or issuance of a purchase order referencing this Statement of Work) indicates the Customer's acceptance of this Statement of Work as well as the Terms and Conditions. Account Name: Signature: Name (print): Title: Date: Page 67 Copiers and Managed Pdnt Services - RFP.NP-164001: NASPO VeluePo nl Master Agreement Tenns and Conditions, CMS p 140603 25B-88