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1. A formal policy regarding pricing and cost recovery for services is <br />needed. <br />2. Cost accounting at the activity level is challenging due to <br />limitations in department's current cost accounting structure. The <br />use of program codes that align with programs to track expenses <br />should and labor should be implemented. Current cost recovery <br />could not be calculated due to a lack of data on expenses at the <br />program level. <br />