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RFP NO. 20-043 <br />FOR SCANNING, DIGITIZING AND INDEXING SERVICES <br />PROCEDURES FOR SCANNING, INDEXING, AND QC <br />SCANNING <br />rz <br />va;, <br />r ' <br />a <br />9 <br />Document Scanning. <br />V�za-is <br />The he pelles• Office Specie lists <br />ViaTRON has a very strict "No Page Left Behind" rule in regard to <br />• All Scanning employees are trained and tested prior to start of project. Same employees are used throughout the <br />project. <br />• Documents are provided by the ViaTRON Doc Prep Department free of any staples, paperclips, etc.... It is the <br />Scanning operator's sole responsibility to be 100%focused on scanning pages in real time. Staff monitors each page <br />as it is scanned and verified for image enhancement and image quality. <br />• Scanning is done by operator physically watching each image in real time. The operator physically touches and <br />watches every page being processed. <br />• Scanning is done on an average of 200 pages per batch. <br />• Every batch of pages are scanned twice to insure page counts match. <br />• Any error messages (example: double feed) are recorded and checked for false -positive. <br />• All pages are scanned in both Color and Black & White simultaneously. <br />• All raw images are saved (No image -enhancements done) in case QC department has an issue they need to look back <br />at. <br />• Scanners are cleaned and calibrated twice a day. <br />• All scanning employees are supervised in real-time. <br />• No pages are automatically deleted. <br />• ViaTRON does not use auto -deletion features in software as its not 100% accurate. Any blank page deletion is done <br />manually and CIC for accuracy afterwards. <br />INDEXING <br />ViaTRON mainly uses LaserFiche as well as Kofax and Kodak Capture Pro for indexing and separation of this project. <br />The process is simple, <br />1. Software identifies the barcode pages. <br />2. Automatically separates the batches. <br />3. The index value is presented to Data Entry employee for key entry. <br />121Page <br />