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RFP NO. 20-043 V $ �J <br />FOR SCANNING, DIGITIZING AND INDEXING SERVICES <br />TFe ......... .Ili.. Svecla lisez <br />Document/Folder Control <br />Every document/folder in a box is checked twice. The first is performed by the Document Preparation Employee who does a <br />physically count of the documents and creates a batch count report. This report is later crosschecked with the Final CIA <br />Report. We will need to get a 100% match or the entire box is audited. <br />Image Control <br />ViaTRON uses several types of sophisticated image enhancement software to improve the quality of the images during the <br />scan process. ViaTRON sends each image through three electronic levels of image enhancement. Each of these levels is <br />meant to improve the quality of the original image. In addition to electronic enhancements, ViaTRON also manually checks <br />(QC) every image for accuracy. <br />Error Corrections <br />ViaTRON corrects all image quality tasks within 24 hours. In most cases, image quality and enhancement are corrected in <br />real-time. ViaTRON creates a Raw Image file of all documents as an automatic backup. In addition, the index fields are <br />stored in a SQL database. This system was designed internally for auditing purposes. Any errors can be repaired <br />immediately. Only in a few cases we may need to go back to the original paper to rescan. This can be done within a 24-hour <br />period. Image repair, file separation and index correction can be done in real time and forwarded to City within 1— 24 hours. <br />EXPERIENCE <br />Since 1990, ViaTRON has successfully completed thousands of Document Scanning projects into the software including <br />Laserfiche, Tyler, Odyssey, Documentum, FileNet, On Base, HPE, ApplicationXtender, Mfiles, Filebound, and more. <br />Below are a few examples of recent projects we have completed recently or are in the process of completing. <br />141Page <br />