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Last modified
12/7/2020 11:22:49 AM
Creation date
12/7/2020 11:21:41 AM
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Template:
Contracts
Company Name
SMARTWORKS
Contract #
A-2020-233
Agency
Public Works
Council Approval Date
11/17/2020
Expiration Date
11/16/2021
Destruction Year
2026
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no right whatsoever to all or any part of the Hosting Services, underlying system or software except the limited <br />right to access and use the Hosting Services in accordance with the terms of this Agreement and the Software <br />License Agreement SmartWorks, its service providers and its licensors reserve all rights not expressly granted <br />to Customer. Customer must fully reproduce any copyright or other notice marked on any part of the <br />documentation or other materials on all authorized copies and must not alter or remove any such copyright or <br />other notice. Customer shall report to SmartWorks any infringement or misappropriation of SmartWorks <br />Intellectual Property Rights or other rights in the Hosting Services or the Documentation of which Customer <br />becomes aware. Customer hereby grants to SmartWorks a royalty -free, worldwide, irrevocable, perpetual <br />license to use and incorporate into the Hosting Services, and underlying system and software any suggestions, <br />ideas, enhancement requests, recommendations or other feedback provided by Customer relating to the <br />operation of the Hosting Services. <br />(b) Customer Data. As between SmartWorks and Customer, all Data will remain the sole and exclusive property <br />of Customer. Customer is solely responsible for ensuring the accuracy, quality, integrity, reliability, <br />appropriateness and right to view and use the Data. Subject to the terms and conditions of the Agreement, <br />Customer grants to SmartWorks a world-wide, non-exclusive, royalty -free license to access the Data for the <br />purpose of performing the Hosting Services. Access to the Data shall only be by SmartWorks' employees <br />and/or subcontractors whosejob function requires access. Except as specified in this Agreement, SmartWorks <br />may not access the Data for any other purpose without the express written consent of Customer. Access to <br />Data by any outside party shall only be in accordance with the terms of this Agreement or where required by <br />law. <br />Customer grants to SmartWorks a world-wide, non-exclusive, royalty -free license to aggregate or compile Data <br />with the customer data of other customers using the Hosting Services so long as such aggregation or <br />compilation omits any data that would enable the identification of Customer, its clients or any individual, <br />company or organization ("Aggregated Data"). ) SmartWorks shall have a worldwide, perpetual, royalty -free <br />license to use, modify, distribute and create derivative works based on such Aggregated Data, including all <br />reports, statistics or analyses created or derived therefrom. Additionally, Customer grants SmartWorks the <br />right to access Data to provide feedback to Customer concerning its use of the Hosting Services. <br />Customer authorizes SmartWorks to disclose the fact that Customer is a customer of SmartWorks and uses <br />the Hosting Services. <br />If and to the extent (i) SmartWorks and its third party service provider are processing personal data on behalf <br />of Customer acting as Customer's subprocessor, and (ii) the European General Data Protection Regulation <br />(EU/2016/679) ("GDPR") applies to such processing of personal data, to the extent legally required Customer <br />shall enter into a data processing agreement. <br />SmartWorks' third party service provider and its affiliates, and their contractors and subprocessors, may <br />wherever they do business, store and otherwise process business contact information ("BCI") of Customer <br />and its Users, for example, name, business telephone, address, email, and user IDs for business dealings with <br />them. Where notice to or consent by the individuals is required for such processing, Customer will notify and <br />obtain such consent. SmartWorks' third party service provider may use personnel and resources in locations <br />worldwide and third party suppliers to support the delivery of its products and services. SmartWorks' third <br />party service provider collects Account Data, defined as information other than Data and BCI that Customer <br />provides to the third party service provider to enable SmartWorks' or Customer's use of the third party service <br />provider's products or that it collects using tracking technologies, such as cookies and web beacons, regarding <br />SmartWorks' or Customer's use of the third party service provider's products. Additional details are available <br />at the link to SmartWorks' third party service provider's Online Privacy Statement set out in Schedule "A". <br />(c) Data and Privacy Policy of Customer <br />The Customer represents and warrants to SmartWorks that: <br />N. Harris Computer Corporation — Confidential Page 9 of 18 <br />
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