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SMARTWORKS (2)
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Last modified
12/7/2020 11:27:01 AM
Creation date
12/7/2020 11:25:47 AM
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Contracts
Company Name
SMARTWORKS
Contract #
A-2020-234
Agency
Public Works
Council Approval Date
11/17/2020
Expiration Date
11/16/2021
Destruction Year
2026
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SCHEDULE"A" <br />Fees <br />SOFTWARE: <br />One-time Fee <br />Amount <br />License Fee: <br />$122,870 <br />Annual Recurring Fees <br />Amount <br />Maintenance and Support Fee: <br />$30,718 <br />. All charges are exclusive of out of pocket expenses for services performed on site. Charges for actual and reasonable out-of-pocket <br />expenses including, but not limited to, travel and lodging expenses will be billed monthly as incurred. All pricing is exclusive of applicable <br />sales, use or similar taxes. Customer is responsible for any such taxes that may apply; if Customer is tax exempt, evidence of such tax <br />exemption must be provided. Lapsed payments may lead to denial of access to the Maintenance and Support Service in accordance with <br />Section 16(b)(ii) of the Agreement. <br />PAYMENTTERMS: <br />The License Fee will be due in advance of the Term, and is non-refundable. <br />Annual Maintenance and Support Fees are invoiced in advance of an upcoming annual term. Annual Maintenance <br />and Support Fees shall be due and payable thirty (30) days from date of invoice. <br />PROFESSIONAL SERVICE(S) FEES: <br />Professional services may be provided on -site or via the telephone. Professional services work provided via <br />telephone is billed at the rate of two hundred and thirty ($230) per hour. Professional services work performed <br />on -site does not include travel, lodging and per diem expenses. Professional services performed shall be billed <br />at the then current SmartWorks professional services rates. Help line support and Maintenance and Support <br />Services do not include training or other professional services. <br />Customer shall incur a seven -hundred fifty dollar ($750) daily surcharge for any professional services provided on <br />weekends or SmartWorks recognized holidays; plus the corresponding standard professional services fees and <br />any applicable travel charges per paragraph 4. <br />Professional services may include, but are not limited to, the following: software installation, configuration, data <br />validation, system setup, system balancing, interface setup, interface testing, process training, application training <br />and business requirements gathering. <br />Professional services fees, and any applicable travel and lodging expenses, will be invoiced as incurred and shall <br />be due and payable thirty (30) days from the date of invoice. <br />RESET OF TERM TO MATCH FISCAL YEAR: <br />Customer may request that SmartWorks match the annual invoicing of the Maintenance and Support Fees with <br />Customer's fiscal year. In order for Customer to elect to match annual invoicing with their fiscal year, Customer <br />
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