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EXHIBIT C Warranties This Exhibit C Warranties shall include available warranty documentation where applicable to the products, software, and services furnished under this Contractor Agreement (the "Agreement"). 1. Aqua -Metric Sales Company Warranty. 1.1. Aqua -Metric warrants that the services provided by Aqua -Metric will be performed in a professional and workmanlike manner with a degree of care, skill and competence that is consistent with the then generally accepted industry standards reasonably expected of similar types of engagements and the deliverables herein this Agreement will substantially conform to the deliverables specified in the applicable Exhibits and Appendices hereto through the term of the Agreement. 1.2. Except as specifically set forth in this Exhibit C, the services and software are provided by contractor on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose; provided; however all warranties offered to Aqua -Metric for such materials, software, services or workmanship by third -party manufacturers, vendors, or subcontractors shall be extended to the City of Santa Ana. 1.3. Limitations. This warranty will apply only if: (a) the deliverable(s) have been properly installed and used by or on behalf of the City of Santa Ana at all times and in accordance with the instructions in the applicable documentation; and (b) no modification, alteration or addition has been made to the deliverable(s) other than within the Change Order provisions of this Agreement duly executed by the parties hereto. Unless otherwise expressly provided herein, neither Aqua -Metric nor any of its service providers, licensors, employees or agents warrant that the operation of the services will be uninterrupted or error free. Aqua -Metric will not be responsible for any damages that the City of Santa Ana may suffer arising out of use, or inability to use, the services. 2. Supplier Warranties. 2.1. Supplier warranties provided herein Exhibit C, including Sensus General Limited Warranty, Sensus G500 Limited Warranty, and Sensus AMI System Performance Warranty; shall apply to all material(s), software(s), services, or workmanship furnished under this Agreement. 3. Aqua -Metric Installation Warranty. 3.1. Aqua -Metric warrants that the work furnished to this Agreement shall be 1) performed in a good and workmanlike manner utilizing the new materials provided by Aqua -Metric and/or the City of Santa Ana; 2) free from workmanship defects incurred within thirty-six (36) inches on the customer side of the meter for a period of thirty (30) days; and 3) in accordance with the standards customarily provided by an experienced and competent professional installation organization rendering the same or similar services. 3.2. Aqua -Metric will repair, to a usable and safe condition, customer side service line breaks cause by Concord or a Concord employee incurred within thirty-six (36) inches on the customer side of the meter. 3.3. Aqua -Metric does not warrant inoperative, damaged, or leaking valves, setters, backflow preventers, irrigation valves, pressure regulators, unions, ball valves, or customer side valves. 25H-140 Page 133