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SmartWorks (or its authorized reseller) for the implementation and other professional servicestobeperhormed by SmartVVorka. Should the technical demands of the infrastructure mahyho|ky change due to changes such as total number of meters, interval ien0kha' or number of virtual meters, SmortVVorka remem/aa the right to reoameea and redefine the infrastructure required for acceptable performance and adjust the Annual Hosting Fees accordingly. 7. Customer Responsibilities (a) Customer Equipment. Customer agrees that it shall be responsible, at its sole expmnse, for providing all Internet access, including but not limited to obtaining' installing and maintaining all equipment, hardware, network, Internet or direct telecommunications connections and software applications (e.g. web browser) at Customer's facilities required for Users to mmceaa and use the Hosting Services. SmartWorks shall not be responsible for the operation of any |ndmrnmt, network or other communication services. Customer further acknowledges that access to and the operation of the Hosting Services requires Customer's and Users' hardware to be of sufficient quality, condition and repair, and Customer agrees to and/or to ensure that Users' maintain their applicable hardware in the appropriate quality, condition and repair at its sole cost and expense. (b) Passwords. Customer agrees to comply with all SmartWorks and its service providers' security policies and procedures made available hzitand asmay beamended from time hztime. Customer and its Users shall be responsible for keeping any and all passwords and user |O's assigned to its Users secret and confidential. Customer agrees that it is and shall remain solely and completely liable for any communications or other uses that are made using Customer's or its Users' passwords and user |O's, as well asany obligation that may result from Such use. Customer agrees to notify SmartWorks promptly in writing if it believes that a password has been stolen or might otherwise be misused, of any unauthorized use of any password or user ID, or any other breach of security suspected by Customer related to the Hosting Services. (c) Users. The Customer is responsible for (i) the actions of Users using the Hosting Services in accordance with this A8neemend�(ii)ensuring that Users agree toany further terms and conditions nmmay beprovided by SmartWorks from time to time for Users', and (iii) informing SmartWorks of any information about Users'actions that may affect either the Hosting Services orthird party data contained inorused bythe Hosting Services, or SmnrtWorks' ability to provide the Hosting Services as contemplated bythis Agreement. (d) Compliance with Laws. Customer represents and warrants to SmmrtWorksthmt it and its Users will at all times be in compliance with all applicable local, sbabe, provincial, federal and international laws, rules and regulations including but not limited tnthose laws regarding restrictions onexports (including the W.S.Export Administration Regulations, end -user, end use and destination restrictions by Canadian, U.S. and other governments related to SmartVVorka and its service provider's products, services and technologies), defamation, |ibe|, harm to reputation, invasion of privacy, misuse or failure to protect personal information, violation of secrecy, confidentiality, unfair competition and other situations which could generate liability. (e) Data Security. Customer acknowledges and agrees that use of or connection to the Internet is inherently insecure and provides opportunity for unauthorized access by o third party to Customer's and its Users' (as well as SmartWorks'and its service providers') computer systems, networks and any and all information stored therein. Customer is solely responsible for ensuring that (i) Customer's computer systems are secure and protected from unwanted interference (such ea"hockero"and viruaeo)' (ii)all transmissions are screened for viruses or other harmful code prior to transmission to SmartWorks' servers-, and (iii) Data is encrypted. If any Data could besubject togovernmental regulation or may require security measures beyond those specified by SmartWorka for the Hosting Services, Customer will not input or provide such content or Data unless Smar8Norkm has otherwise first agreed in writing to implement additional security and other measures. By using the Hosting Services, Customer acknowledges that it meets Customer's requirements and data (including personal information) processing instructions. SMARTWORKS AND ITS THIRD PARTY SERVICE PROVIDER OQNOT GUARANTEE THE PRIVACY, SECURITY, AUTHENTICITY, AND NON -CORRUPTION OFANY INFORMATION TRANSMITTED OR STORED |NANY SYSTEM CONNECTED TDTHE KNTERNET. SMARTVV0RKSAND ITS THIRD PARTY N. Harris CvmputerCorpmramon-nonnmnntia| Page oor1e