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vo Iry 011, �� 1 I, II Y„!�o-�/��11, �'�l�o�. PI �l� �I� ��U/1� ',�`I'k,N,7f 7� Ilf S Software Integrations During software integration: • Customer will act as or provide an integration coordinator who will be responsible for overseeing integration communications for this project. The integration coordinator role consists in securing, as required and in a timely fashion, the assistance and cooperation of third -party vendors. A change order may be required if a third - party vendor is unavailable or non -cooperative and causes an impact to the project schedule or effort. • SmartWorks will provide advice and recommendations regarding its experience and leading practice. SmartWorks will make a reasonable attempt to provide sufficient lead time when making requests for assistance from third -party vendors. When deemed appropriate by Customer, SmartWorks will also work directly with third -party vendors if direct communication will result in efficient execution of the project. Any version changes to integrating systems that occur during the project will be reviewed by SmartWorks and may require a change order if integration updates or re -testing activities are required. The following Integrations are included in the project scope for the project: SmartWorks Software will integrate with the AMI Head End System to: Meter reads: Import the current day's readings as well as older reads that were previously missed. Interval and register read data will be received from AMI Head End system. Meter events: Import meter event data from AMI Head End. Examples include alerts such as tamper, leak, etc. Specific alarms will be defined between AMI and Customer. Remote action: Where the functionality is supported by the meters or compatible others, SmartWorks Software will integrate with the AMI Head End to perform On Demand reads and Remote Connects & Disconnects. City of Santa Ana—SmartWorks Statement of Work 2 6 H —66 Page 58