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�ppipi vo <br />Iry �� <br />�'�l�o�. <br />�1 �l� <br />II <br />�I� ��U11� ',i`I'ik,N,7f 7� Ilf r,n) <br />Y„!�o-�/��11, <br />PI <br />® °1 IIII IIIII�II IIII IIIII IIII IIII u u <br />°IIII!!, . °1 <br />� <br />� m <br />� . , <br />Phase I (Alpha) <br />• !Toick Off project and <br />• <br />Kick Off Meeting <br />• <br />SmortWorks Software <br />Initiation and Build <br />blish successful <br />Implementation <br />installation <br />Key Milestones <br />working relationship <br />Questionnaire <br />Software Overview <br />• Kick O Meeting Held <br />Off g <br />• To obtain detailed <br />• <br />Acceptance Criteria <br />Training Session <br />• Project Plan <br />agreement on Project <br />Document <br />Plan <br />Reviewed/Updated <br />• <br />Initial Configuration <br />• To install and perform <br />complete <br />base configuration work <br />• <br />PhysicalArchitecture <br />Recommendation <br />Phase II (Beta) <br />• To demonstrate base <br />• <br />Discovery Session(s) <br />• <br />Functional and <br />Analysis <br />configuration <br />Summary <br />Integration Requirements <br />Key Milestones <br />functionality <br />Document <br />• Integration Documents <br />Conduct Discovery <br />signed <br />Sessions <br />• Functional and <br />• To obtain on agreement <br />on what is remaining to <br />Integration <br />be delivered <br />Requirement <br />Document signed <br />Phase III (Beta) <br />• To configure according to <br />• <br />Test Scenarios/Cases <br />• <br />SmortWorks Software <br />Development <br />requirements and build <br />• <br />User Acceptance Test Scripts <br />configuration <br />Key Milestones <br />the Solution components <br />• <br />Software <br />SmortWorks So � <br />• Solution Feature/ <br />• To write associated test <br />• <br />Base Solution installed and <br />Configured <br />integration <br />cases that Customer <br />Code / Configuration <br />would execute for <br />Complete <br />acceptance of the <br />Solution <br />.......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... <br />Phase IV (Beta) <br />• To move the Solution to a <br />• <br />Functional Testing Results <br />• <br />Functional and Process <br />Testing <br />known state of quality <br />Integration Testing Results <br />Training <br />Key Milestones <br />and ready for <br />deployment <br />• <br />User Acceptance Test (UAT) <br />• <br />User Acceptance Testing <br />• User Acceptance <br />Results <br />Support <br />Testing Complete <br />• To train customer on <br />their Solution <br />• <br />Accepted Solution per UAT <br />• <br />Go -Live Plan Document <br />Phase V (Beta) <br />• To move the Solution into <br />• <br />Solution Live <br />................................................................................................................... <br />• <br />Installation Acceptance <br />Deployment <br />o production <br />Key Milestones <br />environment state and <br />transition support to the <br />• Solution Live <br />operations team <br />To minimize project costs, the majority of project work will be performed at one of the SmartWorks' <br />locations except for key project activities such as Discovery Sessions where face-to-face is deemed more <br />effective for a successful project. Throughout the project, SmartWorks' Project Team will be engaged with <br />Customer using WebEx sessions to review configuration work and provide remote support. <br />City of Santa Ana—SmartWorks Statement of Work <br />2 6 H —7 6 Page 69 <br />