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a <br />Mission Statement Integra Realty Resources <br />Orange County <br />2151 Michelson Drive <br />Suite 205 <br />Irvine, CA 92612 <br />T 949.591.8150 <br />Our mission is to provide the highest level of client service found <br />in real estate appraisal and consulting throughout Southern vawvv.irr.com/orangecounty <br />California. <br />To accomplish this, we strive to: <br />• Communicate with our clients to understand their specific <br />needs and to report our findings in a meaningful and timely <br />manner. <br />• Maintain and enhance staff education and office resources <br />necessary to thoroughly understand the real estate markets <br />where we practice. <br />• Conduct our analyses and report our conclusions in a manner <br />that is unbiased and consistent with our professional ethics <br />and standards. <br />• Use technology for continuous improvement in client service. <br />• Work as a team with an open sharing of ideas and <br />information, recognizing that helping any member of the firm <br />ultimately benefits the entire group. <br />• Encourage our members to fulfill their personal aspirations <br />regarding family involvement, as well as community and <br />professional services. <br />irr <br />3 <br />PRO POSAL TO <br />CITY OF SANTA ANA, RFP zo- 25D-197 <br />