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(especially involving public officials or police officers); investigations <br />conducted in connection with litigation or hearings conducted by a <br />government agency; personnel investigations; civil rights investigations <br />and investigations of human rights abuses; investigations and audits of <br />fraud or abuse. <br />3. Required Knowledge, Skills, and Ability <br />1. Knowledge of investigative techniques and procedures. <br />2. Ability to conduct detailed factual interviews with aggrieved individuals <br />filing complaints, with friendly, neutral and adverse witnesses, with police <br />officers and managers, and with experts such as medical practitioners, law <br />enforcement trainers, crime lab personnel, etc. <br />3. Ability to write clear, concise, well -organized and thorough investigative <br />reports. <br />4. Ability to communicate professionally and courteously with individuals <br />from a wide variety of cultural and socio-economic backgrounds, to <br />develop sensitivity to a variety of communication styles, to elicit <br />information from reluctant individuals and to provide information in a clear <br />and articulate manner. <br />5. Ability to plan investigations and to prioritize multiple tasks and meet <br />required deadlines, and to conduct investigations of a highly confidential <br />and sensitive nature. <br />6. Ability to organize and present information using matrices, timelines and <br />relational database software. <br />7. Ability to analyze and apply relevant laws, regulations and orders to the <br />facts of the case being investigated. <br />8. Ability to use initiative, ingenuity, resourcefulness and sound judgment in <br />collecting and developing facts and other pertinent data. <br />9. Knowledge of evidence handling and preservation procedures, of skip - <br />tracing techniques to locate witnesses and of legal and criminal justice <br />procedures. <br />10.Ability to conduct investigations in an objective and independent manner <br />and to adhere to high standards of ethical conduct and to evaluate <br />evidence and make findings without bias or concern for personal interest. <br />54 <br />65D-183 <br />