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MANAGING WORKERS' COMPENSATION COSTS IN ILLINOIS Workers' compensation claim management directly impacts the treatment of your injured workers and may impact your company's insurance costs as well. Illinois provides employers and their insurance companies with an important tool to help manage an injured worker's recovery and related costs. "Right to direct" rules allow an employer to direct an injured employee to a preferred provider organization for medical care. This helps ensure that injured workers can access network care for treatment whenever possible. Network doctors are experienced in treating workplace injuries and working with our claims handlers. They have also agreed to negotiated rates. This means that The Hartford can better coordinate appropriate, cost effective care for workplace injuries. Set up a Preferred Provider Program Ensuring the right to direct treatment By following the steps below, an employer can designate use of the Illinois Preferred Provider Program (PPP) and require that injured workers seek treatment through PPP network providers. While employees can opt out of the program, participation in the PPP can be a great benefit to the outcome of the claim in terms of the employee's recovery, return to work and related costs. 1. Employer delivers the Advisory Preferred Provider Program Notice to all employees. This step is optional but recommended by The Hartford to help ensure program acceptance. 2. Employer provides Mandatory Preferred Provider Program Notice and Acknowledgement to injured worker immediately after an injury occurs. 3. We recommend that the employer create a provider list from the Online Provider Search Tool at http://www.talispoint.com/htfd/external/ or by calling The Hartford's Network Referral Unit at 1-800-327-3636 and selecting 4 at the prompt. The forms noted above and additional information on The Hartford's Illinois Preferred Provider Program can be found at www.thehartford.com/il-workers-compensation. Focus on return to work Another advantage of using network doctors is their experience with return to work. Return -to -work programs are designed to help get injured workers back on the job, even if they haven't fully recovered from an injury. This approach often involves finding transitional duties that suit an injured worker's limited physical capabilities. An effective return -to - work program can improve employee satisfaction and retention and potentially impact your cost of doing business. Employers play a vital role in facilitating return to work. If you don't already have a return -to -work program, consider starting one at your company. Form WC 66 04 16 Printed in U.S.A. ew cF RAMwagementDMsian Jy/\'x REVIEWED & APPROVED BY.- V"° --� Risk janagement Analyst