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Sierra operates as an "S" corporation. Mr. Carl LaPlante is our President, founder, and 100% <br />owner. No ownership changes are contemplated. <br />Our management philosophy is very straightforward and consistent with our corporate mission: <br />we will stress customer satisfaction and strive to provide quality services on time and within <br />budget. This has always been our reputation and we believe it is the primary reason why more <br />than 80% of our business base derives from repeat business. Sierra's annual sales generally <br />range from $1.5M to $3M. We have successfully managed multiple IT services contracts <br />ranging in size from less than $25K to in excess of $IOM. <br />Sierra is regularly audited by the Defense Contract Audit Agency for compliance with Federal <br />regulations concerning business operations. Our record is immaculate. Our business processes <br />ensure accurate and accountable billings and payments to our contractors and suppliers. We are <br />trained and knowledgeable in government regulations and very experienced with the labor laws <br />concerning professional contract labor employers. <br />Sierra's Mission <br />Provide Quality Technology Services and <br />Innovative Computer -Based Solutions for <br />Information Management Applications. <br />IN THE PURSUIT OF THIS MISSION, WE WILL <br />ADHERE TO THE FOLLOWING PRINCIPLES: <br />WEWILL 6ECeSTO.WER•ORJ&1TEO- CUStemef iatlSfaCtiOn i5 <br />our highest priority. We will emphasize quality In all activlrles. We <br />will recognize that service is the foundation of a successful business. <br />We will strive to achieve on -time, wdhio-cost dellwrias <br />WE hMLL FOSTER EMPLOYEE GROWTH- Wewlllencourage <br />a participatory work environment emphasizing open. honest <br />COMMLnica lens. We will provide the professional, economic, and <br />educational Improvement opportunllles necessary for a stable <br />superior workforce <br />WE WILL ,MAINTAIN CORPORATE INTEGRMY- We Will ahide by <br />and support the legal and highest ethical standards of our professlon. <br />3.ii Management <br />Sierra staff personnel will be responsible for project management and recruiting (Mr. Carl <br />LaPlante), for on -boarding and supervising personnel (Mr. George Rodriguez), for producing <br />and monitoring billings (Ms. Pam Giandalia), and for meeting rapid response needs (Messrs. <br />LaPlante and Rodriguez). Each person having such responsibility has more than thirty years <br />experience in their specialty. Because we have worked together for so long, we are capable and <br />available to back each other up. In particular, for your project, if Carl LaPlante is not available, <br />George Rodriguez will act in his stead. This experience offers our clients a significant <br />SIERRA 3 2 SC20-01I <br />CYBERNETICS Santa Ana IT Professional Services <br />