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When testing and interviewing; the more skilled personnel such as database personnel or progrannners, we use our current staff to provide questions or scenarios to help us evaluate them so that we can provide you with the best skilled personnel for the positions that you have to be filled. Interviews with clerical/administrative personnel are used to determine their basic communication skills, Questions in regards to word processing, spreadsheet, and database programs will supplement actual typing and word processing tests which will be used in determining that the person meets our qualifications. Providing Reference Cheeks Our practices utilize reference checks on personnel when needed. We interview first and second level references as provided by the candidate. We specifically ask theist to provide at least one reference with whom they may have had a difficult relationship, so we can evaluate their actions tinder stress. For this same reason, we frequently ask the references for additional references. Documenting Right -to -Work and Employing New Personnel. All potential new hires are required to complete a Sierra Cybernetics Application for Employment form (SCF027-5). On the last page of the form is the following statement: "Should an employment offer be extended to you, it will be withdrawn if you cannot comply with any of the following conditions: (1) verification of your identity, ... and legal right to work in the United States...... Thus, the, new hire is put on notice that he/she must be eligible to work. Immediately after a person accepts a formal offer of employment from Sierra Cybernetics, we make arrangements for the person to come into our office to complete the paperwork needed for a new hire. The person is instructed to 'bring the originals of documents that are required by the Department of Justice Form 1-9, Employment Eligibility Verification. One of the early steps in our standard procedure for signing tip a new employee is to complete a Form 1-9. The new hire completes Section 1 of the form to declare how he/she is eligible for employment in the U.S. At this time, the Sierra Cybernetics representative examines the documents required by the form to establish the new hire's identity and employment eligibility. Not only do we examine the original documents, we make copies and attach them to the completed 1-9. We then complete Section 2 of the 1-9, thereby completing the employment eligibility verification process. Should a client wish to hire a Sierra employee, after some period of task performance, we will be glad to discuss the conditions under which such a hiring makes sense to all parties. Our motivation is to (1) support our client, (2) support our employee, and (3) support Siena to achieve a fair return on our investment in the recruitment and employment of our employee. Retention Sierra tends to retain our employees for long periods. All members of our senior matiagement and administrative staff have been with the company for more than 30 years. Our current senior technical personnel have been with its for between A and 10 years. In feet, most of our senior SIERRA 3-13 SC20-01I 7 CylammTICS Santa Ana IT Professional Services